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MINIMUM ORDER AMOUNT
We DO NOT ship any ORDERS BELOW £ 100 INTERNATIONALLY.
ON ALL ORDERS ABOVE USD £100, INTERNATIONAL SHIPPING IS APPLIED.
Unicuremeds.com (A Bizzbuster Tech Ltd Company ) believes in providing a safe and secure shopping experience for all of our customers. We take precautions to protect our customers’ information. When you submit sensitive information via the website, your information is protected both online and offline.
When our registration/order form asks you to enter sensitive information (such as your credit card number), that information is encrypted and is protected with the best encryption software currently available in the industry – SSL. Unicuremeds.com (A Bizzbuster Tech Ltd Company ) uses the most advanced form of SSL software available: 128-bit encryption.
Credit Card & Payment Information
Unicuremeds.com accepts the following credit cards: American Express, Discover/Novus, MasterCard, and VISA. No COD’s.
QUESTIONS ABOUT ACCOUNT
If you have a question about credit card charges relating to your order (such as refunds, issued credits, double charges, etc.), you can contact a customer service representative via e-mail at mail@Unicuremeds.com or call us at Toll Free +18882652817. If you have any questions about your MasterCard, VISA, or Discover, or American Express, please contact your credit card company directly.
We strive to fulfill and ship orders within one business day of receipt of payment for your order. Orders are done as they are received and in most cases if your order is placed by 1:00 P.M Mountain Standard time (excluding Saturday and Sunday) it will go out the same day. We cannot be responsible for delays incurred by shipping companies, customs, or agricultural authorities, weather and other outside bureaucracies.
Overnight Shipping & Handling
Please understand that choosing the Overnight does not necessarily mean your order will be in your hands tomorrow. While most orders do ship on the same day, depending on when your order is received, some will be shipped on the following day. You will receive your order 1-2 days after the order has been processed, which in most cases is within 24 hours. We do not ship orders on Saturday or Sundays. Overnight orders placed on Friday will not be received until Monday or Tuesday depending on what time they are received on Friday. However, overnight orders are put ahead of the rest of the orders received that day.
2-day Express Mail ordered on Thursday or Friday will not be received until Monday or Tuesday of the following week.
In the unlikely event that any items in your order are unavailable for immediate delivery, we will ship the remainder of your order immediately and ship the balance when it becomes available (with no additional shipping charges).
ORDER STATUS INQUIRIES
Upon completion of your order, a screen will appear that confirms your order. In addition, an e-mail confirmation, with a summary of your order and order number will be sent.
Contact us at mail@Unicuremeds.com, or call us at Toll Free +18882652817. Or, you can view your order’s status by logging into your account on our web site, and clicking ‘My Order’s under the ‘My Profile’ section.
If you do not receive your package in a timely manner and think it has been lost, contact us at +18882652817 we will give you your tracking number and track it for you. If it shows that it has been delivered then it becomes your responsibility to take the tracking number and find it by inquiring at your Post Office or from the Package company. Packages lost by delivery services will be resent at no charge to the customer.
Unicuremeds.com(A Bizzbuster Tech Ltd Company ) is proud to offer only the highest quality products with exceptional customer service. Years of successful use of our products by ourselves and our customers give us confidence that they work.
International Orders and Customs Fees
For international orders, there may be customs fees levied on packages, as well as additional package tracking fees. Unicuremeds.com(A Bizzbuster Tech Ltd Company ) is not responsible for these fees, and if a package is refused or undeliverable any customs fees paid upon return or tracking fees will be deducted from the refund amount.
If after using the product according to label instructions you are not satisfied that it performed as well as it should have, please call customer service at +18882652817. We would like to discuss your needs as well as our products. Feedback of this nature is very important to us and helps us serve you better. Our customer service representatives will work with you to determine what we can do for you in the best interest of your pet and to see that you are 100% satisfied. When returning product we strongly recommend that you require a delivery signature or insure the package and get a tracking number. We cannot refund, exchange, or credit for damaged packages or packages that we do not receive when the customer cannot verify delivery.
In a few areas on our website we ask you to provide personal information (ie. name, address, telephone, e-mail), we will never sell or rent your telephone or e-mail information to third party marketers. We ask for your billing address, which we use to authorize your credit card. If you prefer to exclude your name from these mailings, you can call us Toll Free +18882652817. or e-mail us at mail@Unicuremeds.com.